Welcome to Loyal Companions. These Terms & Conditions govern your use of our website and the pet boarding, pet care, and pet-related services provided by Loyal Companions.
1. About Our Services
Loyal Companions provides pet boarding, pet care, and pet-related services. Service availability, pricing, duration, and specific requirements may vary depending on the service selected.
2. Pet Information
Customers are responsible for providing accurate information about their pets, including breed, age, health condition, vaccination status, behavioral information, allergies, medications, and any special care requirements.
3. Booking and Availability
Bookings are subject to availability and confirmation by Loyal Companions. A booking is considered confirmed only after the required confirmation or payment, where applicable.
4. Pet Health and Vaccination
Customers must inform Loyal Companions about any existing illness, medical condition, medication, allergy, or behavioral issue before using our services.
Pets should have the vaccinations and health records required for the selected service. Loyal Companions may refuse or modify a booking if a pet’s health condition could pose a risk to the pet, staff, or other animals.
5. Pet Care and Safety
Loyal Companions will take reasonable care of pets while they are receiving our services. However, pets may experience stress, illness, injury, or other unexpected situations during boarding or care.
Customers authorize Loyal Companions to take reasonable emergency steps when necessary for the safety and wellbeing of the pet. Any applicable veterinary or emergency expenses may be the responsibility of the pet owner.
6. Customer Responsibilities
Customers must provide correct contact information and remain reachable during the pet’s stay or service period.
Customers must provide all necessary instructions, medications, food, and other items required for the pet’s proper care, unless otherwise agreed.
7. Cancellation and Changes
Cancellation, rescheduling, refund, and booking-change policies may vary depending on the service and booking terms communicated at the time of booking.
Customers should contact Loyal Companions as early as possible if they need to cancel or change a booking.
8. Pet Pickup and Delivery
Customers are responsible for collecting their pets at the agreed time unless another arrangement has been confirmed with Loyal Companions.
Additional charges may apply for delays, extended stays, or special arrangements where applicable.
9. Pet Sales
Where Loyal Companions provides pet sales or related services, customers are responsible for reviewing the available information about the pet before purchase.
Any applicable health information, documentation, pricing, and purchase conditions will be communicated separately.
10. Payments
Prices and payment requirements will be communicated before confirmation of the applicable service. Customers are responsible for completing payments according to the agreed terms.
11. Website Information
We make reasonable efforts to keep the information on this website accurate and up to date. However, service availability, prices, photographs, descriptions, and other information may change without prior notice.
12. Third-Party Links
Our website may contain links to third-party websites or services. Loyal Companions is not responsible for the content, availability, privacy practices, or policies of third-party websites.
13. Limitation of Liability
To the extent permitted by applicable law, Loyal Companions will not be responsible for losses or damages resulting from circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded under applicable law.
14. Privacy
Information submitted through our website or services is handled according to our Privacy Policy.
15. Changes to These Terms
Loyal Companions may update these Terms & Conditions from time to time. Any updated version will be published on this page with the revised date.
16. Contact Us
If you have questions about these Terms & Conditions or our services, please contact Loyal Companions.
Address:
39, 1st Main Road, Opp. PES University Road,
Veerabhadra Nagar, Banashankari 3rd Stage,
Banashankari, Bengaluru, Karnataka 560085
Phone: +919986083956
Website: https://loyalcompanions.in
By using this website or our services, you acknowledge that you have read and understood these Terms & Conditions.